What do I need to know to operate a boat safely?
Safety is very important to us. We want you to have a safe and enjoyable experience. Please make sure to check out the below link to learn about boat and water safety. This is a [...]
Do you deliver to Leech Lake?
Yes! If you rent a boat on Leech Lake, you can meet us at one of three places: Erickson’s Landing, Walker Park, or Whipolt Beach. Be sure to let us know during booking that you [...]
Is on-site assistance available for non-mechanical issues?
Yes, we are happy to assist during times that our schedule permits. For this service, there is a $100 service fee, plus any additional expenses.
What do I do in case of mechanical issues while using the boat?
In the event of any mechanical issues, please contact Captain Michael at the phone number that will be provided.
What happens in the event of damages to the boat?
In the event of any damages, most commonly propeller damage, we will charge the card on file for these damages. The driver will inspect the boat with you at the time of pickup. The charges [...]
How is fuel usage handled?
There will be an additional charge to your card on file at the end of the booking for any fuel used. We deliver the boat with a full tank of fuel and refill it directly [...]
Can I add tubes, ropes, or paddle boards to my rental?
Yes, tubes and ropes can be added to your rental at an additional charge. Please call to add them to your booking. And yes, we also have paddle boards available!
How will you finalize delivery plans with me?
We will need to be in contact with you while you are at the lake. Please ensure you have provided a phone number that you will have access to. Expect to receive a confirmation text [...]
Do the boat rentals come with life vests?
Yes, your boat rental includes life vests. The number of life vests provided will be the same as the capacity of the watercraft. Please note that these are standard issue life vests. If you have [...]
How can I get in touch with the delivery or pick-up driver?
Any delivery or pick-up related questions should be directed to your driver. You will receive the driver's contact information the evening before the first day of your booking.